ISO 20000 Mumbai

The ISO/IEC 20000 is the international standard in IT Service Management and promotes an integrated approach to deliver effective services to meet business and customer requirements. First published in 2005 the standard was developed from the BSI 15000 standard. ISO 20000 is fully compatible with the ITIL (IT Infrastructure Library) framework of best practice guidance for ITSM processes and updated in 2011.

Who is it applicable for?

The ISO 20000 standard can be applied to organizations of any size, and the requirements for best practice service management processes are independent of the service provider’s organizational form. These service management processes deliver the best possible service to meet a customer’s business needs within agreed resource levels i.e. service that is professional, cost-effective and where risks are understood and managed.

How can ISO - Mumbai help you to get ISO/IEC 20000 Certification?

We make sure that ISO /IEC 20000 standard implementation, does not become just a documentation activity but it becomes a way of life for the organization that lays a foundation for Total IT Service Management and IT Service Management conscious organizational culture.

Consultants of ISO - Mumbai partner your company in your quality management initiative through ISO /IEC 20000 certification to get your company ISO /IEC 20000 certified quickly with ease of implementation and in the most cost effective manner.

ISO - Mumbai offers onsite consulting solutions and online consulting solutions for ISO /IEC 20000 certification. Our customers have been utilizing our services not only for initial certification consulting but also post certification consulting to ensure that our consultants regularly add value to the business processes of our customers and their process & quality standardization initiatives.